HP PageWide Pro 352 277 Pro 452 477 Pro 552 577 Service Manual (Repair Manual and Parts Manual)

HP PageWide Pro 352 277 Pro 452 477 Pro 552 577

Service Manual (Repair Manual)

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Table of contents

1 Removal and replacement .............................................................................................................................. 1
Removal and replacement strategy ...................................................................................................................... 2
Electrostatic discharge ........................................................................................................................ 2
Required tools ..................................................................................................................................... 3
OfficeJet Pro X special tools kit ........................................................................................................... 3
Advanced Cleaning Kit ......................................................................................................................... 5
Types of screws ................................................................................................................................... 6
Service approach .................................................................................................................................................... 6
Before performing service .................................................................................................................. 6
After performing service ..................................................................................................................... 7
Post-service test .................................................................................................................................. 7
Print-quality test ............................................................................................................... 7
Removal and replacement procedures ................................................................................................................. 8
Customer replaceable parts ................................................................................................................ 8
Tray 2 ................................................................................................................................. 8
Ink cartridges .................................................................................................................... 8
Duplex module ................................................................................................................ 11
Output bin (352, 452, 377, and 477 models) ................................................................. 11
Menu access on monochrome control panels .................................................................................. 12
Access the Engineering menu ......................................................................................... 12
Access the Support menu ............................................................................................... 12
Place the printer into MFG (manufacturing) mode ......................................................... 13
Menu access on color control panels ................................................................................................ 14
Access the Engineering menu ......................................................................................... 14
Access the Support Menu ................................................................................................ 14
Place the printer into MFG (manufacturing) mode ......................................................... 15
Perform tap tests and interpret results ............................................................................................ 16
10 tap test results (OOBE states) ................................................................................... 16
12 tap test results (REDI sensor values) ........................................................................ 18
61 tap results (Align and color calibrations) .................................................................. 20
909 tap test results (BDD status) ................................................................................... 20
Verify that the pig tails have an adequate seal .............................................................. 21
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Covers ................................................................................................................................................ 23
Output bin flap ................................................................................................................ 23
Control panel (color displays) ......................................................................................... 24
Control panel (monochrome displays—352, 452 models) ............................................ 25
Left door .......................................................................................................................... 26
Left rear cover ................................................................................................................. 28
Rear cover (552, 577, P55250, and P57750 models) .................................................... 29
Rear cover (352, 452, 377, 477 models) ........................................................................ 30
Left front cover ............................................................................................................... 31
Top cover (377, 477, 577 models) .................................................................................. 33
Top cover (352, 452, 552 models) .................................................................................. 35
Front cover (352, 452, 377, 477 models) ....................................................................... 37
Front cover (552, 577 models) ....................................................................................... 39
Supply door hinge (352, 452, 377, 477 models) ............................................................ 41
Supply door hinge (552, 557 models) ............................................................................ 44
Right cover ...................................................................................................................... 47
Assemblies accessed through the rear cover ................................................................................... 49
Drying path gear assembly ............................................................................................. 49
Temperature sensor ........................................................................................................ 50
PCA safety shield ............................................................................................................ 51
Fax PCA (MFP models) ..................................................................................................... 52
Main PCA .......................................................................................................................... 54
Main PCA calibration procedure ...................................................................................... 57
Tray 3 interconnect PCA .................................................................................................. 58
Aerosol fan assembly ..................................................................................................... 59
Printbar lift mechanism assembly ................................................................................. 64
Pick encoder distribution PCA ......................................................................................... 66
Service sled transmission ............................................................................................... 67
Backscatter drop detect (BDD) assembly ....................................................................... 69
Power supply ................................................................................................................... 71
Duplex drive module ....................................................................................................... 73
Sensor carriage PCA and encoder strip .......................................................................... 75
Assemblies accessed through the top and front covers ................................................................... 78
Scanner assembly and scanner support bracket (MFP models only) ............................ 78
Document feeder assembly (MFP models—377, 477, 577 models) ............................. 84
Top cap assembly ............................................................................................................ 86
Output eject drive kit ...................................................................................................... 88
Feed motor encoder sensor PCA ..................................................................................... 91
Duplex module sensor PCA ............................................................................................. 93
Power button PCA ........................................................................................................... 95
REDI distribution PCA ...................................................................................................... 96
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Output drive gears .......................................................................................................... 97
Output drive shaft 6 ........................................................................................................ 98
Inner top frame ............................................................................................................. 101
Eject flap opto PCA ........................................................................................................ 104
Output drive shaft 3 ...................................................................................................... 105
Output drive shaft 5 ...................................................................................................... 107
Top paper guide ............................................................................................................ 109
Output drive shaft 4 ...................................................................................................... 112
Top left paper guide assembly ..................................................................................... 114
Center left paper guide assembly ................................................................................ 117
Assemblies accessed through the right cover ................................................................................ 119
Tray lift transmission assembly ................................................................................... 119
IDS bracket (552, 577 models) ..................................................................................... 122
Service sled assembly ................................................................................................... 128
Separator/pick assembly .............................................................................................. 132
Media presence sensor PCA/flag .................................................................................. 136
Printzone distribution PCA ........................................................................................... 138
Platen ............................................................................................................................ 140
Cross brace (352, 452, 377, 477 models) .................................................................... 144
Web advance rack assembly ......................................................................................... 146
Printbar ......................................................................................................................... 147
Test installation and calibrate the printbar .................................................................. 155
Paper REDI sensors in the center left paper guide assembly ...................................... 158

2 Parts and diagrams .................................................................................................................................... 161
For additional service and support ................................................................................................................... 162
Assembly locations ............................................................................................................................................ 163
Printer front view (352/452 models) .............................................................................................. 164
Printer front view (552 models) ...................................................................................................... 165
Printer back view (352/452/552 models) ...................................................................................... 166
Printer front view (377/477 models) .............................................................................................. 167
Printer front view (577 models) ...................................................................................................... 168
Printer back view (377/477/577 models) ...................................................................................... 169
Order parts, accessories, and supplies ............................................................................................................. 170
Ordering ........................................................................................................................................... 170
Supplies and accessories ................................................................................................................ 170
Customer self-repair parts .............................................................................................................. 173
Related documentation and software ............................................................................................ 173
Parts and diagrams: Document feeder and scanner (477/577 models) .......................................................... 176
Document feeder and scanner ((477/577 models)) ....................................................................... 176
Parts and diagrams: Covers ............................................................................................................................... 178
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Covers (352/452 models) ............................................................................................................... 178
Covers (377/477 models) ............................................................................................................... 180
Covers (552 models) ....................................................................................................................... 182
Covers (577 models) ....................................................................................................................... 184
Parts and diagrams: Internal assemblies ......................................................................................................... 186
Internal assemblies (352/452/377/477 models) .......................................................................... 186
Internal assemblies (552/577 models) .......................................................................................... 188
Internal assemblies—not shown (300/400/500 series) ................................................................ 190
Alphabetical parts list ........................................................................................................................................ 193
Numerical parts list ........................................................................................................................................... 201
Index ........................................................................................................................................................... 209

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