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Customer Service


Shipping & Delivery
No Shipping!!! Download manuals your wanted immediately after payment.
Privacy & Security
We protect client information.
We take our responsibility to protect the privacy and confidentiality of any client information very seriously. We maintain physical, electronic and procedural safeguards that comply with applicable legal standards to store and secure client information from unauthorized access and use, alteration and destruction. Our own policies and procedures have been developed to protect the confidentiality of client information and to help achieve compliance with relevant rules and regulations. We hold our employees accountable for complying with those policies, procedures, rules and regulations.
~Online Security Tips
While Qmanual.com is committed to ensure the highest standard of security on our systems, you as the end-user also play an important role to ensure that you are adequately protected when you use the Internet. The following security best practices are recommended:
Install anti-virus, anti-spyware and other internet security software on your PC. Use it regularly and keep it up-to-date.
Take advantage of your PC’s security features. Make sure your browser uses the strongest encryption available and be aware of the encryption levels of the sites and applications you use.
Regularly update your PC’s operating system and Web browser software with the vendor’s software patches and updates to protect your PC against known vulnerabilities.
Do what you can to prevent unauthorized people from using your PC.
Change your passwords often. Be sure to choose passwords that are hard for others to guess.
If you notice suspicious activity in your accounts, report it immediately to the appropriate parties.
Do not download or open any attachments sent to you by unsolicited email. Once opened, these programs may contain malicious programs that can compromise your PC’s security.
Be on the alert for phishing scams. Access Web sites by typing the Web addresses directly into your Web browser or by using Web addresses you have bookmarked, instead of via embedded links in unsolicited emails.
Refund
We will refund within 3 days after the first downloading if you . Please notify me of your intention to return the package within that time so We know to look for the package and can have your refund ready to send to you when I receive the package back. Refunds will be for item cost only shipping and handling will not be refunded. Item must be in the same condition as when item was sent. Shipping and handling in any case are not refundable.